Intergated Marketing
in the Workplace
Integrated marketing is the way most of the smart
and
upcoming companies plan and execute their marketing
strategies. Many companies are also adopting it
afresh
because it is not just a buzz word; it is a buzz
word
with meaning. Integrated Marketing entails the
coming
together of all the marketing related activities
under
one head. For example the marketing resources,
responsibilities, and other marketing roles of the
company work together to improve and deliver the
company~s promotional, customer service and other
marketing goals like increase in sales, retaining
customers etc. Ultimately all the marketing
activities
are directed towards improving relations with the
customers whether they are internal, external,
existing
or even potential customers.
The need of the hour is to have a centralized
department
that will take care of all your advertising, public
relations, marketing and sales requirements. This
centralization is very much the modern pattern giving
you
a cost effective edge over your competition. However,
if
your country is not following then pattern then there
are
strong chances that you are wasting a lot of energy
and
money is an age-old decadent pattern no longer
prevalent.
Integrating all aspects of marketing into one
department ensures that your company's strategic
marketing plan is being followed because it can be
led, driven, monitored and championed by one or two
individuals. If each department does their own
marketing, it's difficult to measure and evaluate
the
results effectively. Also, why leave the marketing up
to
accountants, assistants, and IT people? Marketing
should be done by marketers. Accounting should be
done by accountants. It just makes sense to get
certain professionals to do the jobs they are
trained
for.
This new strategy of having integrated marketing set
up,
where all aspects of marketing are clubbed under
one
department ensures that there is one common
strategic
marketing plan which is being followed. Since there
is
one marketing department for all the divisions, the
marketing plan will be driven, led, monitored and
the
responsibility of few select professionals. In a
scenario
where each division of the company has its own
marketing
plan and activities, it is difficult to measure and
evaluate the results and effectiveness of each
divisions
plans. At times in these kind of scenarios, it is
difficult to hire marketing professionals, specially
if
the amount of marketing activity for that division
does
not permit the hiring of an extra professional. In
these
situations say for an accounts division, an
accountant
will be given the additional responsibility of
handling
the marketing activities for that division. There is
no
point in getting marketing activities handled by
the
accounts people and vice-versa. Marketing should be
done
by marketing professionals and Accounting should be
done
by accountants, period. It makes good business sense
to
get certain professionals to do the jobs they are
trained
for.
For good and an effective marketing program it is
important that all your marketing resources should
work
together each complementing the other. This is
important
to keep your brand identity strong. Don~t make the
mistake of scattering your resources and saying one
thing
to the press and another in the print ad. All your
messages to the people should say the same thing.
Otherwise, you will end up with a weak,
unproductive
marketing program with thinning resources.
Author, Scott Geld is head of
Marketing
Blaster, Inc.
one of the leading information resources
on the subject of marketing available on line. For
continued
marketing know-how contact:
http://www.MarketingBlaster.com/contact.html
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